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Hotelsinitaly.biz: Learn more about hotels in Italy

Information and resource for tourists planning their trip to Italy and their stay in an Italian hotel


Over the centuries Italy has been always a preferred destination by scholars, travellers, artists, tourists. It was particularly popular the so-called “Grand Tour”, a journey through the most important Italian sights that every noble European son during the XIX century had to make to complete his cultural, historical and literary formation. Thus, guests such as Byron, Keats, Scott, Dickens, Goethe, Wagner, Ibsen and Nitzsche came and visited Venice, Florence, Rome, Naples and the other fascinating places in search of sun and inspiration. Still nowadays “Journey to Italy” by Goethe is a attractive description of our country and our people.

And still today, not only the typical famous cities like Rome, Florence and Venice attract a lot of tourists, but also places like Siena, Pisa, Chianti area, Cinque Terre, Lake of Garda, Naples, Capri, Pompeii, represent a great incentive to visit our noble Land.

The patrimony of art and history here is absolutely unique: 5.000 archeological sites, 100.000 castles, 150.000 churches, 4000 historical centres etc.

Another attractive aspect of our country is for sure the cusine: pizza, pasta, truffles, great wines, divine olive oil.

But also the climate, the traditions, the melodic language: all ingredients which make our country very fascinating.

Anyway, nevertheless when a foreigner comes here he gets in touch with new habits, traditions, rules, sometimes very different from his. Also the hotels here could represent a surprice. Frequently the hotels’ policy are completely dissimilar from the others in the world, and there are differences even among the various Italian regions.

In this small guide we would like to help the foreigner who comes here for the first time, by providing him the rules, the laws, the habits in Italy as regards the hotels. Besides we include here also some suggestions, which could be –we hope- very useful.


In Italy, the important law n°217 was passed on may 17 1983 to tidy up in the sector. According to it: “An hotel is a receptive construction open to the public, which provides accommodation, in case board and other additional facilities and it is located in one or more than one buildings (or part of it).”

Besides, the same law specifies that “hotels can have 5, 4, 3, 2, 1 stars. When a five-star hotel has international standard, it can be de luxe.

Minimum requisites for a hotel are:

In addition the law n°135, passed in the year 2001, deals with the check-in in the hotels. According to it, they can give hospitality only to the travellers who have their own identity documents with them. As regards the foreigners from the non-EU countries, they must show their passports by the reception of the hotel. The clients will receive a form to fill in and then it will be given to the local police within 24 hours. For the families, one of the partners can write the questionnaire in name of the other members of the family too.

PARIS DECEMBER 17 1962 – ITALIAN LAW n°316 (JUNE 10 1978)


Art.1783. A hotel-keeper shall be liable for any damage to or destruction or loss of property brought to the hotel by any guest who stays at the hotel and has sleeping accommodation put at his disposal.

Any property:

  1. which is at the hotel during the time when the guest has the accommodation at his disposal;
  2. of which the hotel-keeper or a person for whom he is responsible takes charge outside the hotel during the period for which the guest has the accommodation at his disposal; or
  3. of which the hotel-keeper or a person for whom he is responsible takes charge whether at the hotel or outside it during a reasonable period preceding or following the time when the guest has the accommodation at his disposal;

shall be deemed to be property brought to the hotel.

The liability shall be limited to the value of the damaged, destroyed or lost property and anyway as far as the equivalent of 100 times the price of the rental in the same hotel for one day.

Article 1784:  The liability of a hotel-keeper shall be unlimited:

  1. where the property has been deposited with him;
  2. where he has refused to receive property which he is bound to receive for safe custody.

A hotel-keeper shall be bound to receive securities, money and valuable articles; he may only refuse to receive such property if it dangerous or if, having regard to the size or standing of the hotel, it is of excessive value or cumbersome.

A hotel-keeper shall have the right to require that the article shall be in a fastened or sealed container.

Article 1785: A hotel-keeper shall not be liable in so far as the damage, destruction or loss is due:

  1. to the guest or any person accompanying him or in his employment or any person visiting him;
  3. to an unforeseeable and irresistible act of nature or an act of war;
  4. to the nature of the article.

Article 1785-bis: The hotel-keeper shall be liable and shall not have the benefit of the limitation on his liability laid down in paragraph 3 of Article 1783 of this annex where the damage, destruction or loss is caused by a wilful act or omission or negligence, on his part or on the part of any person for whose actions he is responsible.

Article 1785-ter: Except in any case to which Article 1785-bis of this annex applies, the guest shall cease to be entitled to the benefit of these provisions if after discovering the damage, destruction or loss he does not inform the hotel-keeper without undue delay.

Article 1785-quarter: Any notice or agreement purporting to exclude or diminish the hotel-keeper's liability given or made before the damage, destruction or loss has occurred shall be null and void.

Article 1785-quinquies: The provisions of this annex shall not apply to vehicles, any property left with a vehicle, or live animals.


Here we have specified in general the common rules and policies of the Italian hotels, but in order to know something more specific about a certain hotel it is advisable to inquire it directly to dispel any doubt.


Is the room rate per person or per night?
Rates are quoted on a nightly basis and per room unless otherwise specified- only a small number of European hotels may quote rates per person per night. Taxes and fees, VAT are always included unless otherwise specified in the detailed rules of the hotel. Extra people, children, roll-away beds and incidentals are normally subject to additional charges.

Our children will be with us... do they stay for free?
Usually children under 12 years of age stay for free in their parent's room using the existing bedding. But the age requirement differs depending on the specific hotel's policy. This is specified on the Hotel Policy. Some hotels will limit occupants of a room to two adults and one child only. Only a few hotels will have an existing bedding for two adults and two children in a room so an extra bed is usually required. Some hotels will, unfortunately, charge for this extra bed.

Do the tariffs change according to the different seasons?
In Italy the most part of the hotels have rates which change according to the different periods of the year, but some hotels keep the same rates all the year long.

Age restrictions:
Please be aware that some hotels may have minimum age restrictions or requirements when reserving a room. For example, some hotels with casinos may require You to be at least 21 years old. Please inquire with the hotel.

Is parking available? Free parking? Long-term parking?
Most hotels and vacation rentals offer free parking to their guests, although some may charge. Long-term parking is offered at the discretion of the property (often in conjunction with park and fly rates).


The most part of the hotels don’t ask You any down payment or credit card number as guarantee. Some others could have a different policy: check the specific hotel's policy.


Is breakfast included in the room rate?
The most part of the hotels include a buffet or continental breakfast as part of their room rates, but some others offer it as a separate service. Anyway often this is a continental breakfast or sometimes just coffee and doughnuts.


Is there a hotel shuttle service to/from the airport?
Few hotels offer shuttle service to and from the airport. This should be listed in the Info section of the hotel listing. There may be a charge for this service.


Does a double room have one double-size bed or two separate single beds (twin room)?
Unfortunately, this varies from property to property. To avoid confusion it is advisable to ask specifically for a matrimonial bed if wanting a double and two separate beds if wanting a twin.


Generally hotels tend to place their bedrooms within four different categories:

The actual differences between the bedrooms vary from one hotel to another. Anyway we can distinguish:

Single Room
A single room is designed to accommodate one person only. The room contains one single bed or twin bed.

Double Room
A double room is designed to accommodate two people only. The room contains one queen bed or king size bed or if not available a twin bed.

Twin Room
A twin room is also designed to accommodate two people only. The room contains two single beds or if not available a king size bed.

Family Rooms: there are two main types of family rooms, as follows:

Triple Room
A triple room is designed to accommodate three people only. The room will contain either:

Quad Room
A quad room is designed to accommodate four people only. The room will contain either: Please specify which option You require when You get in touch with the hotel.


Choosing a hotel room category can often be a daunting task, especially when You don't know what the individual room-type descriptions mean. Not all rooms are created equal. Agencies that offer a "package" deal , air ticket, transfers or car and Hotel accommodations, normally have no distinction, they sell what is normally known in the Hotel industry as "run of house". This means that the Hotel will assign You a room of any category available at the moment of Your check in.

Here is a quick run-down on common room categories in the United States, the Caribbean, Canada and Mexico, but these expressions are common in Italy too, above all in the four and five-star hotels.

STANDARD(std):This category usually means the most basic room type offered by the hotel. It has basic, standard amenities and furnishings. Standard rooms in hotels with higher categories often have no or poor view.

MODERATE (mod):Usually a slight bit better than standard, but still not deluxe. It may refer to the room view as well as the size and type of furnishings offered.

SUPERIOR (sup):This category is always subject to interpretation. It is supposed to mean superior to a standard room in both size and furnishings, but it often refers to just the view. Some hotels have only Superior rooms; the categories then are defined by the view and location of the room.

DELUXE (dlx): These rooms are supposed to be “Deluxe” in every way: view, location, furnishings and size.

RUN OF HOUSE (roh): This doesn’t mean a specific type of room, but typically the interpretation should be "standard room or better at time of check in."

JUNIOR SUITE (jrste): A "junior" suite is typically a larger room with a separate seating area. Sometimes it has got a small divider between the part of the room that the bed is in and the seating area, but it is not two separate rooms.

SUITE (ste):A Suite is usually two or more rooms clearly defined; a bedroom and a living or sitting room, with a door that closes between them. Many hotels use the word "suite" to define any room with a sofa in it; so be sure to check thoroughly if what You really want are the two or more separate rooms.

STUDIO (stu): This is usually configured like a Junior Suite, but has the added advantage of a "kitchenette," or cooking facilities.

Bedding categories:

In Italy, in hotels of international standard, You could find the following categories too:

KING (K): A kingsized bed, in U.S. measurements, would be 72 inches wide by 72 inches long.

CALIFORNIA KING (CK): a kingsized bed that is longer than it is wide: 72 inches wide by 78 inches long.

QUEEN (Q) A bed in U.S. measurements that is 60 inches wide and 72 inches long.

DOUBLE (D) A bed in U.S. measurements that is 54 inches wide and 72 inches long.

TWIN (T) A twin is supposed to be 36 inches wide and 72 inches long, but it can also describe a bed that is as narrow as 32 inces wide. It is also sometimes called a "single."

But these categories are typically American, Canadian etc. Normally Italian double-bed is wider than American queen-size. An Italian double-bed is approximately 63/65 inches wide, narrower than an american king-size, but wider than a queen-size bed.

Any charge for the room with the view?

The most part of the hotels charge something extra for the room with the view, but in some others, above all if You reserve a lot of monthes in advance, You don’t pay anything extra. Please inquire with the hotel directly.


We think it could be very helpul to any foreigner visiting Italy for the first time, to supply further suggestions and information about rules and habits in general in our country:

Throughout Italy it is possible to dial directly for continental and intercontinental communication.

If there are difficulties an English-speaking operator can be contacted by dialling 170. If You need particular information abroad dial 4176.

Public telephones are available in every provincial chief town along the streets and in over 300,000 bars. The public telephones work by using coins or phonecards of Euros 2.5 and 5.0 You can buy them in the tobacconist’s, newspaper kiosk and other public places.


Police - Emergency:
Phone: 113

Carabinieri - Emergency:
Phone: 112

Fire Brigade:
Phone: 115

Medical emergency service:
Phone: 118

Partner Links:

  • http://www.tredy.com
  • http://www.romebytredy.com
  • http://www.resortsinitaly.com
  • http://www.sorrento.cc



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